Measure your actual worst case
Not your average. The lead time has to survive your busiest week, a stockout and a holiday, because the cancellation clock does not care why.

The number you set is a search filter and a countdown at the same time.
On Faire you set your own lead time, based on how long it takes you to prepare and ship. Retailers can see it while shopping and can filter and sort by it. It also sets the expected ship date — and orders not fulfilled within 30 days of that date are cancelled automatically. Checked September 2026.
Orders that are not fulfilled within 30 days of the expected ship date are cancelled automatically, checked September 2026 against Faire’s own help documentation. The expected ship date is derived from the lead time you set, so a shorter lead time also shortens the window before automatic cancellation.
Each brand sets its own lead time based on how long it takes to prepare and ship an order, and retailers can view it while shopping. Retailers can also filter and sort by lead time or shipping window to find brands that ship quickly, which makes it a discovery factor as well as an operational commitment.
As short as your slowest week can actually support. Most lead time is not transit — it is the gap between an order arriving and someone picking it, which is the part a fulfillment partner removes. Shorten the number after the floor proves reliable, then verify your on-time rate before shortening it again.
Treat it as a commitment with a penalty, because that is what it is.
Not your average. The lead time has to survive your busiest week, a stockout and a holiday, because the cancellation clock does not care why.
Most lead time is not transit, it is the gap before the order is picked. That gap is the part outsourcing actually removes.
The 30-day window is long enough that an order can drift out of view and cancel itself. Visibility on what has not shipped is the whole defence.
Bring the number down after the floor proves out, then check your fulfilled-on-time rate before shortening it again.
The detail behind this, in OC3PL’s own guides.
How OC3PL connects to Faire — a direct warehouse management system link using a brand portal API token, with wholesale orders syncing as B2B.
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Send us your Faire order volume and current lead time, and we will tell you what it could safely become.