Add OC3PL as a connected user
The purpose-built route. OC3PL works in the orders you delegate, without logging in as you.

They work in your orders without working as you.
ShipStation has a 3PL capability designed for exactly this relationship: a fulfillment provider connects their ShipStation account to their client’s, and clients delegate orders into it. The provider works across many clients from one login without ever signing in as any of them, and orders carry the client’s name so nothing gets confused on a busy floor.
Two supported routes. Both live the same business day.
The purpose-built route. OC3PL works in the orders you delegate, without logging in as you.
The alternative where a connected-user relationship does not suit how your account is set up.
Direct connections to the warehouse management system are live the same business day.
Already on ShipStation? Connect it and every channel you have mapped there flows to OC3PL immediately, with no per-channel setup.
Either adding OC3PL as a connected user, or sharing your store API keys. ShipStation supports a 3PL relationship directly: the provider connects their account to yours and you delegate orders into it, so nobody logs in as you. The connection is live the same business day.
No. On the provider’s side your orders display your name in the Store field, and a Client field appears on the Orders page, so orders can be sorted and filtered by client and automation rules can be set per client rather than globally. Attribution is built into how ShipStation handles 3PL relationships.
No — that is the reason to connect ShipStation rather than each channel separately. Every channel you have already mapped in ShipStation flows to OC3PL immediately with no per-channel setup, which is why ShipStation also serves as the backup path for any store that cannot be mapped directly.
The detail behind this, in OC3PL’s own guides.
How OC3PL connects to ShipStation — directly to the warehouse management system, and as the hub that carries every channel you have already mapped.
What connecting a store to OC3PL actually involves: one warehouse management system, an API key or app install from you, and mapping, SKU matching and test orders from us.
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Tell us which channels you have mapped in ShipStation and we will confirm what flows across on day one.