Dock appointment
Booked with your forwarder or drayage carrier.

Your production lands at the port. Our Anaheim warehouse is twenty-five miles away. Here is how it gets from the ship to your store.
Most apparel sold in the US is made overseas, and a large share of it arrives through the Los Angeles and Long Beach ports. OC3PL's Anaheim warehouse is twenty-five miles from both. That short final leg means imported production reaches the shelf, and your store, quickly.
An import moves through several hands. Knowing each one helps you plan.
| Stage | Who usually handles it | What you can do |
|---|---|---|
| Production and packing | Your factory | Send a packing spec: bagged, barcoded units and labeled cartons |
| Ocean or air freight | Your freight forwarder | Book early, especially before peak season |
| Customs clearance | Your customs broker | Keep commercial invoices and product details accurate |
| Port to warehouse | A drayage carrier arranged by your forwarder | Share our dock details and book an appointment |
| Receiving and slotting | OC3PL | Send an ASN before the freight arrives |
| On sale | You | Go live once inventory is available |
OC3PL receives the freight at our dock. The stages before that are arranged by your forwarder and broker. We coordinate the dock appointment with them so the handoff is smooth.
When a warehouse is far from the port, freight has to travel across the country before it can be received. That adds days, and it adds cost, to every inbound.
With a warehouse near the port, the last leg is short. For an apparel brand that plans drops and restocks around production dates, that changes the calendar. The launch date depends on when the ship arrives, not on a week of trucking afterward.
With that in hand, receiving is planned before the container leaves the port. Shipments that arrive labeled, scheduled and matched to an ASN are received and slotted within one business day.
Apparel often ships floor-loaded: cartons stacked loose in the container to fit as many as possible. That is efficient for freight and slower to unload. Palletized freight is quicker to unload but carries fewer cartons.
| Load type | Unloading | What helps |
|---|---|---|
| Floor-loaded | Cartons unloaded by hand and sorted | Carton labels on two sides showing style, color, size and quantity |
| Palletized | Pallets unloaded and broken down | One style or size range per pallet where possible |
| Mixed | Some of each | A packing list that shows which cartons are on which pallet |
Tell us which you are sending so labor is planned for the unload.
Ports get busy, and vessels run late. Build that into every date.
Port congestion, vessel delays and holiday volume can all push an arrival back. None of it is in the warehouse's control or yours. The answer is buffer.
See peak season fulfillment for the holiday calendar.
Once freight reaches our dock, cartons are inspected for damage, matched against your ASN, scanned, photographed and slotted by size, color and style. Inventory then syncs to your store and is available to sell.
Orders imported by 12 PM PST ship the same day. For a restock that has a waitlist, that means customers can be notified as soon as the received count is confirmed. See receiving apparel from factories and restocks.
Imported stock often feeds more than your own site. From the same inventory, OC3PL ships wholesale purchase orders with retail-compliant labeling and palletized freight, and preps Amazon FBA shipments with FNSKU labels and poly bagging with suffocation warnings.
Decide the split between DTC, wholesale and Amazon before the container lands, and tell us. See Amazon FBA prep for apparel and apparel wholesale and retail.
Not every import comes on one ship. Apparel brands often split production to hit a date.
When a launch date is tight, brands sometimes air-freight part of a run and send the rest by ocean. The first units arrive quickly for the launch. The bulk arrives later at a lower freight cost.
| Mode | Typical use | Receiving notes |
|---|---|---|
| Ocean, full container | Bulk production, restocks of core styles | Plan labor for a large unload |
| Ocean, shared container | Smaller runs | Often arrives with other shippers' freight, so labels matter |
| Air freight | Launch quantities, urgent restocks | Usually parcel cartons; list tracking on the ASN |
| Split ocean and air | A launch that cannot wait for the whole run | Two ASNs, two receiving events |
Send an ASN for each part of a split shipment. Each one is received and slotted as it arrives, so the air portion can go on sale while the ocean portion is still on the water.
Work backward from the date you want to sell. Each step needs time and some buffer.
Share the calendar with your account manager. When the container is booked, send the ASN. When the vessel arrives, the dock appointment is already planned.
Holiday stock is the import that matters most and the one most often late. The ports and carriers are at their busiest in the months before the holidays.
See apparel peak season fulfillment and the apparel holiday shipping calendar.
Long ocean trips are hard on cartons. Crushed corners, water damage and broken pallets happen. What matters is catching it at the dock.
Each shipment is inspected for damage on arrival and every SKU is photographed at receipt. Damaged cartons and units are set aside and documented. That record is what you take to your forwarder, carrier or insurer when you file a claim. File it quickly; claims raised months later are harder to recover.
If damage is serious, your account manager will call you before anything else is done with the freight.
| Question | OC3PL |
|---|---|
| How far is the warehouse from the ports? | Twenty-five miles, in Anaheim |
| How fast is inbound received? | Within one business day for labeled, scheduled freight |
| Do you photograph what arrives? | Yes, every SKU, and any damage |
| Where do I see discrepancies? | In your portal, and you are notified |
| Can you unload floor-loaded containers? | Yes, with notice |
| Who coordinates with my forwarder? | Your account manager, on site |
| Mistake | What it costs | Fix |
|---|---|---|
| No ASN before arrival | Receiving cannot be planned | Send the ASN when freight is booked |
| Dock appointment not booked | Freight waits, or arrives at a busy time | Share your forwarder's contact early |
| Units without barcodes | Every unit must be identified by hand | Barcode each bag at the factory |
| Packing list does not match cartons | False discrepancies | Confirm the packing list before shipping |
| Launch date set by vessel arrival | Oversells if the vessel is late | Launch after inventory is received |
Each of these is fixed before the freight leaves the factory or the port. None of them depends on luck.
For a brand whose production lands at Los Angeles or Long Beach, every extra mile between the port and the warehouse is time before the product can be sold. A nearby warehouse keeps that time short and predictable.
Our Anaheim warehouse is twenty-five miles from both ports, and your account manager is on site to coordinate each inbound with your forwarder.
Once imported stock is received, it ships the same way as everything else. Orders imported by 12 PM PST ship the same day. The warehouse is near major carrier sorting hubs, so packages handed off later in the day still make that night's outbound. Carriers are rate-shopped per package, and shipping is billed at what the carrier charges.
Your freight forwarder and our receiving team should talk directly. That saves you from relaying messages about dock times and paperwork.
When everyone works from the same dates, containers are unloaded on schedule and stock is on sale sooner.
The final steps, at OC3PL.
Booked with your forwarder or drayage carrier.
Cartons checked for damage and matched to your ASN.
Every SKU scanned and photographed.
Slotted by size and color, and live in your store.
Our Anaheim warehouse is twenty-five miles from the Los Angeles and Long Beach ports.
Customs clearance is usually handled by your customs broker, and the trip from the port by a drayage carrier your forwarder arranges. We coordinate the dock appointment with them.
Labeled, scheduled inbound with an ASN is received, photographed and slotted within one business day.
Yes. Tell us ahead of time so labor is planned. Clear carton labels make unloading and counting quicker.
They are inspected, photographed and set aside, so you have evidence for a freight claim.
The discrepancy is logged in your portal with photos, and you are notified.
No. Wait until inventory is received and available. Port and vessel delays are common.
Yes. FBA prep and wholesale orders ship from the same inventory as your DTC orders.
Your forwarder's contact, an ASN with SKUs and carton counts, the expected arrival date, and notice of anything unusual about the load.
Your account manager, on site in Anaheim, who can move receiving labor and help you plan around the new date.
Yes. Each inbound is received and slotted as it arrives, so an air-freight portion can go on sale while the ocean portion is still in transit. Send an ASN for each.
Before your first holiday promotion, with time for receiving and any gift-set builds.
Freight without an ASN, units without barcodes, mixed cartons, and packing lists that do not match what shipped.
Yes. Tell us ahead of time, and samples can be received to their own SKU and kept out of available stock.
Yes. Introduce them to your account manager during onboarding so dock appointments and arrival updates go straight to the people receiving the freight.
Tell your account manager as soon as the forwarder confirms. Receiving is rescheduled where possible, and the ASN should be updated to match.
More detail, in OC3PL’s own guides.
The overview: what we handle, how a garment moves through the building, and every apparel guide.
How apparel from overseas factories is received: carton labels, packing lists, ASNs, dock appointments, discrepancy photos and slotting in one business day.
Maintain perfect stock accuracy with OC3PL’s detailed receiving process and real-time inventory tracking. Get 99.97% inventory accuracy and full visibility across SKUs.
Why apparel brands fulfill from Southern California: close to LA, the ports and West Coast customers, with an account manager on site in Anaheim.
Learn why West Coast fulfillment matters more than you think, and how it boosts shipping speed, cuts costs, and improves satisfaction.
OC3PL’s Orange County fulfillment center: port and highway access, late same-day cut-offs, and the three steps to connect your channels and start shipping.
Getting a sold-out apparel style back on sale fast: inbound with an ASN, receiving in one business day, waitlists, restock drops and size-run planning.
Send us your monthly order volume, SKU count and where you sell. You will get a line-item quote, and a person on site you can call.